Frequently Asked Questions

What is the You Matter! box?

The You Matter! box is a subscription box service created by Dr. Shannon Curtis. It is our goal to create and encouraging environment. Young people today are struggling with bullying, self-harm, depression, anxiety, low self-esteem, and suicidal thoughts. By exposing them to tools to rewire their thinking, our monthly boxes will inspire young people to live boldly and with purpose. 

What ages is the you matter! box geared toward?

The You Matter! box is recommended for ages 10-22.  Those over 22 could also benefit from the contents.  Everyone could use a little encouragement!

What if I want to return a box?

Unfortunately, boxes may not be returned, nor refunded. However, if you are unhappy with your purchase, we would love to hear your feedback and will do everything we can to make it right.

In the event of an exception (of course there are exceptions), there will be a 10% restocking fee if a box is returned.

What happens when I cancel?

When you cancel your subscription, the cancellation takes place at the end of your subscription period. We do not cancel immediately and refund. YOUR  SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL CANCELED. You need to  cancel BEFORE the 1st of the month. If you subscription renews, new  shipments have been created, & you are cancelling for your NEXT  scheduled renewal. Also, cancelling your subscriptions does not mean you  will get a refund if you have remaining shipments.

Who is responsible for fees and duty for international orders?

The customer is responsible for all fees and duty.

What is in the Happy Totes? 

Happy Totes are filled with various products. The value of the tiny totes is $35+, the value of the medium totes is $65+, and the value of the large Happy Totes is $100+. The pictures shown are only examples. The items in the Happy Totes are similar, but may not be exact. They are guaranteed to bring a smile to the face of the recipient!

Are you ready to subscribe to the you matter! box?